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Service & Support

Our Service Team is here to help with preventive maintenance, calibrations or repairs

Wherever you are—we’re at your side.

Backed by a global network spanning Europe, the USA, Asia, and partners on all five continents, Polytec provides responsive, end-to-end support for all your optical and non-contact vibration measurement needs. In short, wherever you are—we’re at your side.

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Reliable service, unmatched accuracy

Polytec, Inc. accredited to ISO/IEC 17025:2017 

ISO/IEC 17025:2017 accreditation reflects our commitment to excellence in testing and calibration services. Compliance with international standards ensures alignment with global best practices, allowing for widespread acceptance of test results and minimizing the need for re-testing.

Latest ISO 14001 certification for environmental responsibility

Environmental commitment

With ISO 14001 and ISO 9001 you benefit from robust quality management, environmentally responsible practices, and a partner committed to continuous improvement in every solution we deliver.

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Get your FREE 6-Point Health Inspection

Unlock peace of mind with a quick, no-cost check of your system. Here’s how you benefit:

  • Get a clear picture of your system’s performance.
  • Prevent surprise breakdowns and expensive downtime.
  • Keep your system running efficiently and extend its lifespan.

*Offer valid for original system owners, and based on country availability. 

Remote Support for Data Acquisition Systems

Get fast and reliable remote support for your VibSoft, PSV, TMS, or MSA data acquisition system. Our experts can securely access your system to help diagnose issues, resolve problems, and answer measurement-related questions—efficiently and as if we were right next to you.

Please note: This remote support service is currently available for customers in the United States only.

Remote Support for VibSoft

Download

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