Service & support

PolyXpert engineering services, system rentals and technical support
 

Services

With our PolyXpert engineering services or system rentals, Polytec makes high-precision vibration analysis available to anyone. Benefit and use ultra-modern measuring technology straight away before investing in your own equipment. We support our customers in dedicated training sessions and with specific application support services.

No budget? Just measure.

Whether you need contract measurements, equipment rental, or leasing, our scalable services deliver precise data—without the overhead of major investments. Ideal for short-term projects, occasional use, or limited budgets. 

With PolyFlex you get results without compromising timelines or budgets.

Measurement service and rentals

Our engineering services cover a wide range of applications, either onsite or in our laboratories - also remotely as online session! Ask for our PolyXperts, rent cutting edge laser measurement equipment and benefit from individual support for your projects. Our experienced application engineers are pleased to help, measure and test for you. For comprehensive studies, rent the RoboVib® structural test station.

Optical testing of capped MEMS as service

This brand new, patented measurement technology allows for comprehensive and representative analysis of Si encapsulated MEMS, measuring dynamics right through silicone caps. Our PolyXperts are looking forward to receiving your capped MEMS samples for modal testing, feasibility studies and consulting throughout all phases from development over prototyping to manufacturing of your encapsulated microstructures.

Seminars and trainings

We are offering all users - from beginners to specialists - to refresh their knowledge and exchange ideas with our PolyXperts during trainings, seminars and user conferences.

Technical support

Optical measurement systems keep their value even after many years of use. Modularly structured service will help you to maintain the equipment to be ready for use with its latest technical revision at any time. Therefore please make sure that your Polytec Systems are serviced at your closest Polytec Support Center. This will ensure the correct operation of the equipment even after many years in use and just as effectively as at the very beginning.

Depending on your preference, the dimensions and weight of your measurement system, we can perform the service for most systems either onsite at your location or at one of our service centers. In the latter case we can even offer to arrange packing and transportation for you. 

You will find support centers in Germany, USA, Singapore, Japan and China. As an ISO 9001 certified partner, we will provide all necessary service for you. The basic modules of our service are calibration, preventive maintenance, repair and software updates.