Service & support for Process Spectrometers
At Polytec, customer service is our top priority. Our experienced engineers are available to support you on an initial consultation, a needed repair, with feasibility studies, system installation, and training.
Repairs
In the unlikely event that your system has a defect or gets damaged, the Polytec service team is available for fast, quality repairs. If a service or repair is needed, please request a RMA (Return Material Authorization) number before shipping in your system.
Get in touch with our experts
Get in touch with our experts
Here you will find direct contact to our service and application staff.
Service Hotline: +49 7243 604-3051
(Monday-Friday; 08:00 to 15:00)
Service e-mail: service-an@polytec.de
Application e-mail: application-an@polytec.de