Our Service & Support portfolio is designed to ensure long-term performance and operational reliability of your Process Analytics systems.
From initial consulting and integration to maintenance, optimization and technical assistance — we support you at every stage of your system lifecycle.
Consulting & Integration
A stable process analytics solution starts with precise planning and application expertise.
Our services include:
- Feasibility studies for your specific measurement task
- Application and process consulting
- Selection of the optimal system configuration
- Integration into existing production lines
- On-site installation
- Commissioning and start-of-season support for agriculture
- Connection to PLCs and process control systems
We ensure your system is not only installed — but fully integrated into your production environment.
Maintenance & Operational Reliability
Inline measurement systems are critical components of process control. Regular service ensures stable and validated measurement performance.
Our services include:
- Preventive maintenance
- Calibration development and maintenance
- System performance verification
- Service contracts with defined maintenance intervals
- On-site service
- Repairs
- Fast spare parts supply
Our goal: minimize downtime and ensure long-term process stability.
Optimization & System Expansion
Process conditions change—raw materials vary, quality requirements increase, or production facilities are converted or repurposed. We support you in the continuous development of your analysis solution.
Our services include:
- Software upgrades
- Re-location service of spectometer and / or sensors
- Expansion of existing systems
- Integration of additional measurement points
- Calibration development for new products
- Adaptation of chemometric models
- Feasibility studies for new applications
This ensures your process analytics solution remains future-proof and performance-driven.
Technical Support & Long-Term Partnership
In continuous production environments, every minute counts. Our support team provides fast and solution-oriented assistance — remotely or on-site.
Our services include:
- Technical remote support
- Troubleshooting and diagnostics
- Application support
- Operator and quality control training
- Individualized service concepts
We are not just a system supplier — we are your long-term partner in process performance.
Lifecycle Support for Process Analytics
Ready to secure or optimize your process analytics system?
Contact our service and application staff.
Service Hotline: +49 7243 604-3051
(Monday-Friday; 08:00 to 15:00)
Service e-mail: service-an@polytec.de
Application e-mail: application-an@polytec.de