Service & Support

Your Free Feasibility Study

Free Feasibility Study Including Measurement Report

We want to help you find the ideal metrology solution for your daily challenges. Every surface, every sample, and every measurement goal is unique – and one-size-fits-all solutions are rarely optimal. That’s why we offer a free and non-binding feasibility study, where we thoroughly analyze your specific measurement task based on your individual requirements.

As part of this study, we perform measurements on your samples and discuss key factors relevant to your application – such as cycle time, environmental conditions, and potential influences on your measurement results. With years of experience, our experts are here to support you with any questions you may have.

You will receive a concise, customized measurement report tailored to your application.

Your sample is in safe hands with us:
Working with sensitive or confidential samples? No problem. In an initial, non-binding consultation, we’ll address all questions regarding the secure handling of your specimen.

Process Overview

Step 1 – Initial Consultation

 

  • Schedule an appointment for a first consultation. Together, we’ll define your measurement requirements and clarify any questions regarding the handling of your samples and any confidentiality agreements.

Step 2 – Sending Your Samples

 

  • Next, send us your measurement samples. You cover the shipping costs to us – we will cover the return shipping in full. Once your samples arrive, we will confirm receipt and inform you when measurements begin.

Step 3 – Measurement

 

  • We perform the measurements according to what was agreed upon in the initial consultation and document all results in a free measurement report. If desired, you are welcome to participate in the measurement session online.

Step 4 – Review and Handover of Results

 

  • In a final joint meeting, we will present your measurement report and walk you through the results step by step.

Step 5 – Return of Your Samples

 

  • After completing the feasibility study, we return all your samples to you as agreed – at no cost to you.

Measuring Your Samples

To precisely analyze how our surface metrology solutions can address your specific challenge, the first step is to provide one or more representative test samples. Based on an initial consultation and supported by technical drawings, we will clarify with you whether the size, weight, and accessibility of the measurement areas are compatible with our instruments.

We are also happy to discuss other important factors in advance, such as the required measurement repeatability or process time.

Our applications team will then carry out test measurements using one or more of our surface metrology systems, depending on the parameters you wish to analyze and the specific requirements for your measurement solution.
You are welcome to join the measurement session online if desired.

Measuring Your Samples

To precisely analyze how our surface metrology solutions can address your specific challenge, the first step is to provide one or more representative test samples. Based on an initial consultation and supported by technical drawings, we will clarify with you whether the size, weight, and accessibility of the measurement areas are compatible with our instruments.

We are also happy to discuss other important factors in advance, such as the required measurement repeatability or process time.

Our applications team will then carry out test measurements using one or more of our surface metrology systems, depending on the parameters you wish to analyze and the specific requirements for your measurement solution.
You are welcome to join the measurement session online if desired.

Your Free Measurement Report 

Along with the measurement, you will receive a completely free, detailed measurement report that gives you a focused overview of the results. We compile the relevant measurement data in a clear format to create a solid basis for a final, non-binding discussion.

Our goal is to help you make a well-informed decision about which metrology solution best fits your specific measurement task – including both potential advantages and possible limitations.
We believe it's important to speak openly with you about any technical constraints, because your long-term satisfaction with the chosen solution is our shared objective.

What’s Next for You?

You are under no obligation after the free feasibility study.

We’re happy if we can reveal new potential and convince you of the benefits of our metrology solutions. If you're interested, we’ll gladly provide a personal or online demonstration of our TopMap systems – also free of charge.

If you're still undecided or not ready to invest in your own measurement system, we also offer measurement services and system rentals as an alternative to purchasing.
Feel free to contact us – we’re always here to help!

Request a Free Feasibility Study

We look forward to hearing from you! In an initial feasibility study, we’ll work with you to identify potential opportunities.

Step 1:

Please describe your measurement task to us.

Step 2:

Send us a sample and, if you wish, participate online in the test measurement.

Step 3:

Receive your sample back along with a comprehensive measurement report, and we will discuss possible next steps together via phone or video conference.