Service & Support

At Polytec, customer service is our top priority. Our experienced engineers are available to support you on an initial consultation, a needed repair, with feasibility studies, system installation, and training.

PAS -Spectrometer: Troubleshooting

Maintenance & Repair
 

Here you will find direct contact to our service and application staff:

Service Hotline: +49 7243 604-3051

(Monday-Friday; 08:00 to 15:00)

Service e-mail:  service-an@polyec.de
Application e-mail: application-an@polyec.de

Repairs

In the unlikely event that your system has a defect or gets damaged, the Polytec service team is available for fast, quality repairs. 

If a service or repair is needed, please request a RMA (Return Material Authorization) number before shipping in your system.

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